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Walmart: Advertising burns bright in a complex environment
Online retailUnited States
When a retailer is as large as Walmart, its situation can tell you a lot about what is going on: with inflation at a 40-year high, sales are up, margins are down, the profile of buyer is shifting, and the retailer looks to new sources of growth – here’s what we know.
Why it matters
Not only is Walmart a bellwether of the broader US economy, and therefore an indication of how people are reacting to phenomena like inflation, it is also a leader in high-margin brand expansions as it plays a ‘flywheel’ game similar to Amazon’s.
Sales are up 6.5% year-on-year, but operating profit is still expected to be down between nine and 11% (a slight improvement on July’s expectation of a 13% profit decrease).
More mid- and higher-income shoppers are using Walmart in light of squeezed household finances. The retailer attributes the majority of its market share gains to shoppers earning more than $100,000 a year.
E-commerce continued to grow 12% over the quarter. Walmart now takes 55% of the US online grocery market.
Across the news
Speaking on an earnings call this week, Walmart executives noted the “flywheel strategy” that saw the retailer make headlines with the news that it would include Paramount+, a streaming service, as an additional benefit to its Walmart Plus loyalty program.
Advertising grows beyond the company average
Walmart’s global advertising business grew “nearly 30% in Q2” explained CFO John David Rainey in the call with investors.
While it remains a small part of a colossal total pie, the shift is part of a longer strategy to find more revenue from high-margin products and services that “result in more durable earning streams as they scale,” Rainey added.
Walmart’s ad offer is compelling to a growing number of advertisers, the number who now advertise through Walmart Connect increasing 121% in the last year.
It is also a business that is already more global than the physical retail operation, given its possibilities in Mexico and in the huge Indian market, where Walmart is the majority owner of Flipkart, a major e-commerce company.
“Improvements to search and our large first-party shopper data have led to performance improvements for our advertisers, both year over year and sequentially,” said Doug McMillon, chief executive.
多样性、公平性和包容性需要发挥作用。在客户和机构层面，这一领域仍然存在挑战，机构继续缺乏内部多样性，而客户则在努力实现 DEI 议程。
来自伟门汤普森中国的 Joyce Ling、Leo Burnett Chicago 的 Aki Spicer、MediaCom 的 Anush Prabhu、We Are Social 的 James Honda-Pinder、22feet Tribal Worldwide 的 Mehak Jaini、The Secret Little Agency 的 Eunice Tan 等领先战略家的专家评论和 OLIVER Agency 的 Nick Myers，可以在这里阅读。